Home / Appointment Setting
Your outbound team, without the payroll.
Hiring, training and managing a call floor is a business in itself. We already run one. Point it at your market and your calendar fills.
An in-house setter costs more than the appointments.
A single appointment setter means salary, taxes, a desk, a dialler, a CRM seat, a manager’s attention and six weeks of ramp before they’re useful. Then they leave, and you start again.
Outsourcing turns that fixed cost into a variable one you can switch on for storm season and dial back when your crews are full.
Everything between the dial and the doorstep.
Trained roofing-specific agents
Our floor knows the difference between a hail claim and a wind claim, and can hold a credible conversation about either.
A script built around your business
Your service area, your job types, your minimum job size — written into the qualification before the first call.
Calendar-aware booking
Appointments are set around your crew availability and travel time, not dropped in wherever there’s a gap.
End-of-day delivery
One email each evening with tomorrow’s appointments, addresses and call notes. Nothing to log into.
Confirmation calls
We call ahead to confirm, which is the single biggest lever on whether a homeowner is standing there when you arrive.
Replacement on non-inspections
If your team doesn’t get to inspect, the appointment is replaced. That’s what package completion means.
How your calendar actually fills.
Morning
Agents work your territory list, dialling homeowners in the postcodes your crews cover.
Midday
Interested homeowners are qualified against your criteria and offered a next-day slot.
Afternoon
Tomorrow’s bookings are confirmed by a second call and written up with notes.
Evening
Your schedule lands in your inbox. You plan routes; your closers plan pitches.
About the service.
Do your agents say they work for my company?
We can white-label the call so agents introduce themselves on behalf of your business, or call as Rooftop on your behalf. Most contractors prefer white-label so the homeowner recognises the name on the truck.
Can I pause during a slow month?
Yes. Packages aren’t tied to a calendar month, and there’s no long-term contract. Contractors routinely scale up for storm season and pause when the schedule is already full.
What hours does the floor operate?
Standard business hours in your market’s time zone, with early-evening coverage — which is when homeowners are most likely to answer.
How do appointments reach my calendar?
Today, an end-of-day email with the full schedule. If you use a CRM your team already lives in, tell us which one and we’ll discuss delivering into it directly.
Put a call floor behind your crews.
Tell us the territory and how many appointments per package your team can handle.